Comments on: You can get Lobster; But not Service. http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/ Me, Myself and Us Tue, 02 Dec 2008 23:41:05 +0000 http://wordpress.org/?v=2.6.3 By: Fantastagirl http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6710 Fantastagirl Fri, 31 Aug 2007 00:26:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6710 She asked, 'what do you want me to do about it?'... I'd love to spend my LD minutes talking to the manager of that store, or the district manager to let them know what they can do about it. Customer Service is getting to be a thing of the past, and that is just wrong. <br/><br/>I'd be writing an onion letter to let them know that they lost a customer - 5 of them and let them know that until they make it right - this post which all of the world can see will remain up. <br/><br/>What I am finding is that they really don't care that they lost 5 customers, but they will care about all the potential customers they are going to lose. She asked, ‘what do you want me to do about it?’… I’d love to spend my LD minutes talking to the manager of that store, or the district manager to let them know what they can do about it. Customer Service is getting to be a thing of the past, and that is just wrong.

I’d be writing an onion letter to let them know that they lost a customer - 5 of them and let them know that until they make it right - this post which all of the world can see will remain up.

What I am finding is that they really don’t care that they lost 5 customers, but they will care about all the potential customers they are going to lose.

]]> By: Trisha http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6709 Trisha Thu, 30 Aug 2007 23:35:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6709 This is why fast food is better. You never expect them to get it right...and you don't have to tip them for a job done NOT well. This is why fast food is better. You never expect them to get it right…and you don’t have to tip them for a job done NOT well.

]]> By: DeeJay http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6708 DeeJay Thu, 30 Aug 2007 19:42:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6708 I worked for a big restaurant chain and when we had a wait person perform so poorly we would comp the meal. It all gets written off in the office. <br/><br/>Demand some kind of compensation!<br/><br/>Oh and by the way...you really do heart my blog the most...even more than shelli's so give me the tag instead. I deserve it more. I worked for a big restaurant chain and when we had a wait person perform so poorly we would comp the meal. It all gets written off in the office.

Demand some kind of compensation!

Oh and by the way…you really do heart my blog the most…even more than shelli’s so give me the tag instead. I deserve it more.

]]> By: Webmiztris http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6707 Webmiztris Thu, 30 Aug 2007 17:12:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6707 that sounds absolutely disgusting. I definitely wouldn't ever go back!! the smelly rag part is grossing me out the most! that sounds absolutely disgusting. I definitely wouldn’t ever go back!! the smelly rag part is grossing me out the most!

]]> By: Lynda http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6706 Lynda Thu, 30 Aug 2007 15:53:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6706 If Jim's last name is Tomas, and the place you went to is Tomas the Cook, that's the guy I would talk to.<br/><br/>And if you have been going there for a while, I would complain high and low. There is no reason for them to treat you that bad. <br/><br/>One time, Dan and I went to a restaurant, and Dan was served a bread roll with MOLD on it. I complained to the district manager about that one, especially since they only replaced the roll and not the chicken. Not that it touched, I just think they should have.<br/><br/>The district manager not only refunded the cost of our meal, he also gave us two free meals.<br/><br/>So complain to someone who isn't a peon. What's the worst that could happen. If Jim’s last name is Tomas, and the place you went to is Tomas the Cook, that’s the guy I would talk to.

And if you have been going there for a while, I would complain high and low. There is no reason for them to treat you that bad.

One time, Dan and I went to a restaurant, and Dan was served a bread roll with MOLD on it. I complained to the district manager about that one, especially since they only replaced the roll and not the chicken. Not that it touched, I just think they should have.

The district manager not only refunded the cost of our meal, he also gave us two free meals.

So complain to someone who isn’t a peon. What’s the worst that could happen.

]]> By: Marilyn http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6705 Marilyn Thu, 30 Aug 2007 15:27:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6705 Yeah... complain. Tell them you wrote nasty things about them on your blog too... <br/>$40 for one meal is only worth it if they give you what they promise. At the very least that's edible food. We don't eat out much so I expect a good time and good food every time. Ussually I get it. Yeah… complain. Tell them you wrote nasty things about them on your blog too…
$40 for one meal is only worth it if they give you what they promise. At the very least that’s edible food. We don’t eat out much so I expect a good time and good food every time. Ussually I get it.

]]> By: Finn http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6704 Finn Thu, 30 Aug 2007 13:52:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6704 Manager! Talk to the manager! You wouldn't have had to pay! <br/><br/>That's for next time. Do what RoxDar said this time. Don't let them get away with that crap! Manager! Talk to the manager! You wouldn’t have had to pay!

That’s for next time. Do what RoxDar said this time. Don’t let them get away with that crap!

]]> By: Avitable http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6703 Avitable Thu, 30 Aug 2007 12:29:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6703 And why didn't you talk to the manager and get him to discount your bill? And why didn’t you talk to the manager and get him to discount your bill?

]]> By: metalmom http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6702 metalmom Thu, 30 Aug 2007 11:52:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6702 And then you punched the girl in the face and urged the kids to kick the waitress until she fell down, all the while yelling for the manager to come out of the office and get his too for hiring two ignorant twats. RIGHT? And then you punched the girl in the face and urged the kids to kick the waitress until she fell down, all the while yelling for the manager to come out of the office and get his too for hiring two ignorant twats. RIGHT?

]]> By: Not a Granny http://bluepaintred.com/2007/08/29/you-can-get-lobster-but-not-service/#comment-6701 Not a Granny Thu, 30 Aug 2007 11:03:00 +0000 http://pass74.dizinc.com/~bluepain/?p=841#comment-6701 Yup, make the calls, write the letters, there is no excuse for anything like that. Yup, make the calls, write the letters, there is no excuse for anything like that.

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